Refund Policy
Important: Due to the hygiene and personal care nature of our candles, products are generally NON-REFUNDABLE.
Refund Eligibility
Refunds are ONLY provided for:
- Damaged products upon delivery
- Wrong products delivered
- Expired products delivered
- Incomplete orders (missing items)
No Refunds For:
- Change of mind
- Normal product use
- Gift cards
- Products damaged after delivery
Refund Timeline
12-15 business working days after we receive and verify the returned product.
Refund Method
Refunds processed to original payment method:
- Cards: 5-7 business days
- UPI/Net Banking: 3-5 business days
- Wallets: 1-3 business days
Refund Process
- Return approved by our team
- Product received and inspected
- Refund initiated to original payment method
- Email confirmation sent